Bucket #5: Past Customers Conversation Report
Bucket 5 | Kitchen_Garden_Warrior and Gather & Nourish Life gets busy. Routines change, family needs shift, and sometimes months pass before we catch up. Reconnecting with a past customer can begin with something simple: a warm hello and a thoughtful question. If someone hasn’t ordered in three or more months, start by asking how they’re doing. Give them room to share what life looks like now, without making them feel they need to explain the time between purchases. These 30 conversation starters can help you reconnect, learn what would be useful, and offer support that fits their current needs. Start With a Warm Check-In It’s been a little while! How have you been? What’s been keeping you busy? What’s new with you and your household? How’s everyone adjusting? How did things turn out with the goal you were working on? What feels important to you now? What are evenings looking like at your house lately? What part feels easiest? What’s been a bright spot in your week? What made it sp...